Privacy & Cookies
How Northern Labels handles enquiries, customer information and cookies on this website.
Your information
Last updated: 12 October 2026
Northern Labels Limited is responsible for the personal information you provide to us in connection with this website and our business. We aim to keep things straightforward. You can contact us by telephone or email without completing a website form.
What we collect and why
If you contact us or request a quotation, we may receive your name, company, contact details, order requirements, artwork and anything else you choose to send. We use that information to answer enquiries, prepare quotations, manufacture and deliver orders, provide customer service and maintain appropriate business records.
We process this information where necessary to take steps towards a contract or fulfil an order, to meet legal obligations, or for our legitimate business interests such as responding to business enquiries, managing accounts and protecting against fraud. We do not sell customer contact information.
Who may receive information
Information is shared only where reasonably necessary, for example with our email and IT providers, website hosting provider, professional advisers, payment and accounting services, or delivery companies involved in supplying your order. We may also disclose information when legally required. These providers may process information under their own policies or agreements with us.
How long we keep it
We retain enquiries and business records for as long as reasonably needed to handle the work, maintain our commercial relationship, resolve disputes and comply with legal, tax and accounting requirements. Different records may have different retention periods. You can ask us about the information we hold relating to you.
Cookies and website features
We use Google Analytics 4 only if you choose “Accept analytics”. With your permission, Google Analytics helps us understand which pages are visited, how people navigate our website, approximate visitor locations, and interactions such as external-link clicks. Google may receive device, browser and usage information. We do not use this website analytics tag for advertising or personalised ads. You can use the entire website without accepting analytics.
If you accept, Google Analytics may set cookies such as _ga and _ga_* to help distinguish visits and maintain session information. These commonly persist for up to two years, subject to Google's settings and your browser. Our website stores your accept/reject choice locally for up to 180 days so that it does not repeatedly ask you. Analytics is not loaded if you reject it. You can change your choice at any time using the Analytics choices control in the website footer. Where possible, changing from accept to reject also removes Google Analytics cookies set on this site.
Google processes analytics information under its own terms and may process data outside the UK. Read Google’s Privacy Policy and How Google uses Analytics data. Our hosting and security providers may use strictly necessary technical cookies or similar measures to deliver and protect the site. The label calculators run in your browser without requiring an account.
The interactive Google Map on our Contact page is not loaded automatically. If you choose “Show Google Map”, your browser will connect to Google, which may receive technical information such as your IP address and may use cookies or similar technologies. You can find us using the written address or the what3words link without loading the embedded map. See Google's Privacy Policy for more information.
Our optional Analytics notice is a small, non-blocking choice bar, rather than a full-screen popup. Until you make an affirmative choice to accept analytics, Google Analytics tracking is not loaded. The Google Map on our Contact page is also loaded only when you specifically request it.
Your rights
Depending on the circumstances, you may have the right to access your personal information, ask us to correct or delete it, object to or restrict certain uses, or request a copy of information you supplied. Please email us and we will consider your request in accordance with UK data protection law.
If you are unhappy with how your information is handled, you can also raise a concern with the Information Commissioner's Office (ICO).
Contact Northern Labels
Northern Labels Limited
Units 6–7, Millennium Road, Airedale Business Centre, Skipton, North Yorkshire, BD23 2TZ
Telephone: 01535 635742
Email: print@northernlabels.co.uk
We may update this notice if our services, website technology or legal requirements change.